• Tutorials: Step-by-Step Help
• Affiliate/Refferal Program
• Web Server (Apache + IIS)
• Databases
• Domain Registration/Transfer
• Domains & Sub Domains
• e-Commerce
• E-Mail
• FTP
• General (Pre-Sales)
• Getting Started
• Hosting EXTRAS
• Internet Marketing
• JSP - Tomcat
• Login Problems/Info
• Billing & Order Questions
• Policies
• Programming Languages
• Reseller Solutions
• Services and Features
• SSL
• Support
• Web Design
• Specials
• Control Panel
• Virtual Private Servers (VPS) & Cloud

The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

• Affiliate/Referral Program Overview

• We offer a FREE UPGRADE option
• We offer a 30-days money-back guarantee
• No Hidden Fees
• Payment terms (cycles)
• Account Activation Time
• Where to pay my bill?
• How to make a payment via Bank Transfer / Skrill
• How do I get my 30 days money back refund ?

• We provide cPanel Control Panel (demo available)
• How to install PEAR?
• Backup and Restore
• Certificate (SSL) Error
• Setting up "default.aspx, index.php, index.htm" in Plesk Control Panel.
• How to change permissions in WebSite panel
• Free Search Engine Optimization (SEO) Tools by Attracta™ - CPanel
• WebsitePanel Server information (Space summary) - Database, FTP and Name servers
• How can I reset my cPanel password? (Forgot password assistance)
• How to reduce disk space on a cPanel server (for VPS/Cloud clients only)

• MS Access
• Accessing your MySQL database with Perl
• Maximum number of databases per hosting account
• We have support for MySQL 5.x
• MS SQL - SAMPLE CONNECTION STRING (ASP.NET)
• MS SQL Remote Management
• MS SQL 2005 / 2008 Features
• How to connect to MS SQL remotely?
• Creating ODBC Data Source (Windows plans)

• Domain Transfer >>> STATUS CHECK <<<
• We offer FREE DOMAIN REGISTRATION
• How do I Transfer my Domain Name to MochaHost?
• How do I transfer my Site to MochaHost?
• The domain is registered under your name.
• You own your Life Time Free domain name.
• I can't access/resolve my site after domain transfer?
• We offer Domain Identity Protection (Private Domain Registration)
• What is EPP authorization key (code)?
• Clearing your local DNS cache (DNS FLUSH)

• We offer Domain Identity Protection (Private Domain Registration)
• What is an A Record?
• We support unlimited sub-domains per account
• Domain Search
• What is a CNAME?
• How to change my DNS servers (for domains registered with MochaHost) ?
• Transferring Domains from Other Registrars to MochaHost
• Reported Attack Site

• Looking for an e-Commerce site hosting?
• We have support for PHP versions 5.x & 7.x
• MERCHANT AND GATEWAY ACCOUNTS

• What is my INCOMING (POP3/IMAP) & OUTGOING (SMTP) mail server name?
• How do I set up e-mail accounts in Outlook Express 6?
• How do I set up e-mail accounts in Outlook 2000?
• How do I set up mail for Netscape 7.x?
• How do I set up e-mail accounts in Netscape Messenger 4.5?
• How do I set up e-mail accounts in Outlook 2002 (Outlook XP)?

• Where do I upload my site files?
• >>> FREE FTP SOFTWARE <<<
• I keep getting an error when trying to FTP
• How do I set file permissions for files, scripts, or directories? (Linux accounts only)
• What is my FTP username and password?
• How to switch between ACTIVE/PASSIVE mode in SMART FTP
• Does Mochahost support ftps and sftp?
• We offer unlimited FTP accounts.
• We support SSH / SFTP
• Publishing using MS Publisher

• We provide cPanel Control Panel (demo available)
• Free Site Builder with 500 + templates
• We have support for JSP/Tomcat
• We have support for MySQL 5.x
• We offer Domain Identity Protection (Private Domain Registration)
• We offer a dedicated/static IP address
• We offer web-based file uploads.
• You can store large files on the server as long as the quota is met.

• Where Do I start?
• Do you offer a Web Site Builder?
• How to Preview your site in Plesk ?
• How to install my free applications (Linux plans) ?
• How to install my free applications (Windows plans)
• Free Migration of your account from another web hosting provider (cPanel)
• How to migrate your web site to your new hosting account with us ? (for non cPanel accounts only)
• WordPress Migration - using All-in-One WP Migration plugin

• Private/own SSL
• Static IP
• Ruby on Rails
• SVN (subversion) support
• 37+ Free Tools (Windows packages)
• WebMatrix applications installation on Mochahost servers
• Installing Wordpress through WebMatrix
• Joomla/Gallery/Gallery Server Pro
• Chaning the .NET pool when using Orchad CMS

• Internet Marketing Services
• Free Search Engine Optimization (SEO) Tools by Attracta™ - CPanel
• Free Search Engine Optimization (SEO) Tools by Attracta™ - Plesk
• Free Search Engine Optimization (SEO) Tools by Attracta™ - WebSite Panel
• Free Search Engine Optimization (SEO) Tools by Attracta™ - VPS / Cloud Without Control Panel

• JSP hosting, Tomcat Web Hosting - Complete overview
• Do you support Struts, JSF, Spring, Hibernate ?
• What is the max heap size ?
• JSP hosting: JSP 2.0 & 1.2 sample code
• JSP hosting: Servlet Samples
• Tomcat Restart Tool (Instant)
• MySQL / JDBC connection
• Using JavaMail
• JSP/Servlet processing

• Where do I find my login information?
• I can't login to my site control panel
• Human Verification (WP/Joomla)

• We do not allow Adult Web sites to be hosted on our servers.
• How can I change my User Name?
• Is there a minimum term commitment?
• Acceptable User Policy
• 100% Uptime Guarantee
• Missing data

• How do I set file permissions for files, scripts, or directories? (Linux accounts only)
• How to install PEAR on my shared hosting?
• 5 common problems when hosting a CGI-BIN (Perl) script!
• Can I use SSIs on my site with Mochahost?
• Can I use XML with Mochahost?
• Does Mochahost support CDO?
• We have support for PHP versions 5.x & 7.x
• We have support for: JSP/Tomcat, CGI-BIN, PHP, ASP.NET, Perl, mod_perl SSI, Python
• How to install PEAR?

• How do I Transfer my Domain Name to MochaHost?
• Reseller Plans
• Plesk branding (reseller accounts)
• Registering Private DNS servers at other Registrars (VPS, Cloud & reselles only)
• Master Reseller Account
• Windows Shared Reseller Plans - Integration with 3rd party billing systems
• ENOM Reseller

• We have support for PHP versions 5.x & 7.x
• We offer Web Design, Web Development, and Internet Marketing services.
• Ruby on Rails
• SVN (subversion) support
• LINQ + AJAX hosting
• 37+ Free Tools (Windows packages)
• Plesk branding (reseller accounts)
• Do you have ffmpeg support?

• Current Specials and Discounts

• We offer SSL (private) certificates.
• We offer FREE shared SSL for ALL of our shared, shared java and reseller hosting plans
• How to obtain a private SSL ?
• How to use the provided free SHARED SSL for my site?
• SSL Encrypted connection to MS SQL 2012 Servers
• Differences between shared SSL and private SSL
• IIS - Redirect website to https
• Generate CSR, Install SSL with Apache2.x
• Mixed content Error after SSL installation
• Let's Encrypt domain error

• We provide cPanel Control Panel (demo available)
• Ticket support response time.
• We are in the Pacific Time Zone
• Data Centers & Location
• Need Help ?
• Billing questions
• Using Google's cache to restore a web page
• Patch Tuesday
• Support of third party applications

• How to configure Google MX records?

• How do I set file permissions for files, scripts, or directories? (Linux accounts only)
• Installing Windows and Parallels Updates
• Installing SQL Express
• Using Tomcat under Linux VPS
• Using Tomcat under Windows VPS
• OS upgrades
• How to install DNS server (bind9) on VPS or Cloud - Linux
• How to install DNS server (bind9) on VPS or Cloud - Windows
• Linux VPS - Android and iPhone Phone Apps
• How to set a Database Connection string for your Application

• How do I create a mailto link on my page?
• We offer a Free Web Site Builder
• We offer custom design services
• Can I use my files and upload my own site?
• Custom 404 "Page Not Found" on your site
• Site Builder - Template list allowing for header changes
• Site Builder Tutorials
• SiteBuilder: eshop Support Payment Modules

• We support CGI scripts.
• Default char-set / encoding table
• How do I set file permissions for files, scripts, or directories? (Linux accounts only)
• We have support for mod_perl
• We have support for JSP/Tomcat
• We have support for Server Side Includes (SSI)
• We have support for Protected Directories
• What is my username and password?
• We have support for PHP versions 5.x & 7.x

The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

• How to clear a web browser's cache and cookies?
• How to change the time zone of webmail clients
• How to change Wordpress admin password
• How to restart/reboot: Linux Cloud, Windows VPS or Windows Cloud
• How to re-direct a domain name and keep the original URL in the browser
• Error "Access denied with code 406" OR Error "Not Acceptable An appropriate representation of the requested resource / could not be found on this server" (mod_security)
• WebsitePanel Redirect URL
• Setting up DNS records for your domain in CloudFlare
• How to configure SmarterMail to open with webmail.domain.com
• Drupal Optimization Steps
• How do I set up e-mail accounts in Outlook 2013
• SolidCP SSL Installation
• Google Mail Fetcher (Cpanel)
• Google Mail Fetcher (SolidCP)
• Configure Redis for Joomla Application
• Configure Redis for Drupal Application
• NopCommerce (4.x) installation on Windows
• Installing Angular on a Linux VPS/Cloud
• Change WordPress Site URL
• Create WordPress backup
• Create WordPress Staging site