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FileZilla TLS Issue

If you are unable to connect to our FTP service with FileZilla when using TLS connection and getting similar errors:


Status: Initializing TLS...
Error: Connection timed out after 20 seconds of inactivity
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Please, change your FileZilla settings and disable the TLS authentication to "Plain FTP".  This will resolve the FileZilla connection issue 99% of the time.

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