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Support Center » Knowledgebase » Billing & Order Questions » Automatic Payments via Credit Card or PayPal Subscription

Automatic Payments via Credit Card or PayPal Subscription

We strongly recommend that you update your credit card and setup Automatic Payments (CC batch) or if paying via PayPal to setup PayPal Subscription in order to avoid any service interruptions in case you forget to pay your bill on time, or any lapse in service for packages such as domain renewals, SSL renewals, etc.

In order to setupĀ Automatic Payments (via CC batch) please login at our billing system at:

https://www.mochasupport.com/sys/

And follow these steps:

-> Go to "My Finance" at the top of your computer screen
-> Scroll down to "Update My CC"
-> Enter your credit card information in the appropriate fields/spaces provided
-> Press "Update" and you are all set!

To setup automatic payment via PayPal Subscription, please click on the PayPal Subscribe link/logo located at the upper-right hand corner of your invoice (accessible through our billing system), and follow PayPal's instructions carefully for the rest of the process.

NOTE: We will attempt to process any new invoices within 3 days of their generation date, in order to avoid certain time sensitive services to lapse such as domain name renewals, SSL certificates, etc. For some account types the payment maybe processed up to 3-4 weeks in advance from the actual due date on the invoice.

If you need assistance regarding this process please contact our billing support available at:

http://www.mochahost.com/support.php


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