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Account Activation Time

The average processing time for new orders is up to 2 hours. Please note that all orders are being review by our accounting department before being activated.

Please make sure that you provide correct billing and contact information so that we can process your order promptly.

If we can not match or verify your order our accounting department may require additional information from you.

After your account is approved by our billing department you will receive a Welcome email containing all necessary account and access info. If you do not receive your Welcome in 24 hours please, contact our billing department.

For any billing and order related questions please contact billing@mochahost.com

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