Submit a Ticket
Support Center » Knowledgebase » We support SSH access (restricted, additional rules apply)

We support SSH access (restricted, additional rules apply)

For our Linux Mocha shared account, we allow SSH access only after review of the request which needs to have valid reason.

In addition before we can activate SSH we require:

  1. Valid reason for granting SSH for your account
  2. Copy of government issued ID faxed to 1 408 351 0116
  3. IP from which the SSH will be used
  4. We support SSH only for IP based - Business & Mocha & all Reseller plans
  5. Telnet connections to our servers are not allowed

Please note that this is a temporary access only - the maximum allowed time is 24 hours.

 This answer was helpful  This answer was not helpful
 Back