You can connect to FTP using your cpanel username and password or you
can create new FTP account following the steps:
To create an FTP account:
Log into cPanel
In the Files section, click FTP Accounts.
In the Login field, type the name of the FTP user. A full FTP user name will be
formatted as [email protected]domain.tld. You cannot create
an FTP account without your main domain name in it, regardless of
the publish destination.
In the Password fields,
enter a password which will be used to authenticate this FTP
In the Directory field,
cPanel will auto-populate an assumed directory based on the FTP
username. If you want to create username which should have access to
the home user directory you need to type ./ in the field. The FTP
user will not be able to navigate outside of the specified directory
but they will be able to access all files and subfolders inside that
Set a quota for the FTP account. Quota is the maximum
amount of bandwidth the FTP user may use.
The FTP Connection
Requires Username and Password.
To connect to a FTP server requiring a username with Firefox
or Google Chrome:
Open Firefox or Google Chrome
In the locator bar, type ftp://[email protected]:[email protected]
authentication is disabled on our servers due to security concerns.