How do I get my 30 days money back refund ?

Article Details
URL: http://www.mochasupport.com/kayako/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=486
Article ID: 486
Created On: 07 Feb 2009 03:29 AM

Answer We're sorry that you are leaving our service and are looking forward seeing you back in the future ! 

To cancel your account hosted with us and request your 30 days money back refund, please complete the online form at:

http://www.mochahost.com/cancel_request.php

Once you complete the form you will receive an automatic e-mail reply which will contain a ticket ID which you can use for tracking of your cancellation/refund request. Please note that the cancellation/refund request may take up to 5 business days to be processed on our end - however your account cancellation/refund date will be the same date you have requested the refund.